| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a distinguished manufacturer equipped with our own state-of-the-art laboratory and factory. Nestled in the vibrant heart of Guangzhou City, Guangdong Province, we warmly invite you to visit our facility at your convenience.
Q: Do you offer free samples?
A: Absolutely! Just provide us with your address and cover the freight cost, and we will promptly dispatch complimentary samples to your location.
Q: How soon can I receive the goods after payment?
A: For small batches, we utilize premier international couriers like DHL, FedEx, and TNT, or air freight, ensuring delivery within 3-5 days. Larger orders are shipped via sea freight, taking a few weeks, contingent on the port. For specific requirements, please get in touch with us.
Q: How do you handle packing, storage, and transportation?
A: We typically employ durablepaper-plasticcomposite packagingbags with a capacity of20kg, or tailor the packaging to meet customer-specific needs.
During transport and handling, products must be kept pristine, shielded from sunlight and rain, high temperatures, and high humidity to prevent package damage. Storage should be in a cool, dry warehouse, away from direct sunlight.The shelf life of our products isoneyear. Post-shelf life, usage is viable pending performance inspection.
Q: Is your customer service prompt?
A: We pride ourselves on responsive customer service, guaranteeing a reply within 24 hours to address all your inquiries.
Q: How can you ensure that the quality of your products is qualified?
A: Upholding integrity and responsibility as our core values, we meticulously oversee the production process to ensure top-tier product quality. Our offerings are certified byISO9001,SGS,REACH, RoHS, PAHS,and other esteemed institutions. Additionally, we conduct rigorous in-house laboratory testing to maintain excellence.
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