| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a dedicated manufacturer equipped with our own state-of-the-art laboratory and factory. Conveniently located in the vibrant Guangzhou City, Guangdong Province, we wholeheartedly welcome you to visit our facility at any time.
Q: Do you offer free samples?
A: Absolutely! Simply provide us with your address and handle the freight, and we'll dispatch the free samples directly to your specified location.
Q: How soon can I receive the goods after payment?
A: For small batch orders, we promptly dispatch via international express services like DHL, FedEx, or TNT, typically delivering within 3-5 days. Larger orders are shipped via sea freight, generally taking a few weeks depending on the destination port. Should you have specific requirements, feel free to reach out to us.
Q: How do you handle packing, storage, and transportation?
A: We meticulously use high-quality paper-plasticcomposite packing bags with a standard capacity of 20kg, or we can customize the packaging as per customer specifications.
During transportation and handling, we ensure products remain clean, protected from sunlight, rain, high temperatures, and humidity to prevent any package damage. Products should be stored in a cool, dry warehouse away from direct sunlight.The shelf life is one year; post this period, products can still be used if they pass performance inspections.
Q: Is your customer service prompt?
A: Certainly! We are committed to responding to your inquiries within 24 hours, ensuring all your questions are addressed promptly.
Q: How can you ensure that the quality of your products is qualified?
A: Integrity and responsibility form the bedrock of our enterprise. We meticulously control the production process to guarantee that all products meet our high standards of quality. Our products are certified by ISO9001,SGS,REACH, RoHS, PAHS, among other esteemed institutions, and undergo rigorous testing in our in-house laboratory to ensure top-notch quality.
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