| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a dedicated manufacturer with our own state-of-the-art laboratory and production facility. Located in the vibrant city of Guangzhou, Guangdong Province, we warmly invite you to visit our factory at your convenience.
Q: Do you offer free samples?
A: Absolutely! Simply provide your address and cover the freight costs, and we will promptly dispatch free samples directly to your location.
Q: How soon can I receive the goods after payment?
A: For small batches, we use international express services (DHL, FedEx, TNT, etc.) or air shipment, typically delivering within 3-5 days. For larger orders, shipping can take several weeks, depending on the port. If you have specific requirements, please contact us for tailored solutions.
Q: How do you handle packing, storage, and transportation?
A: Our standard packaging includes paper-plasticcomposite bags with a 20kg capacity, though we also offer customized packaging to meet unique customer needs.
Products are carefully handled to remain clean during transport and delivery. We take precautions to guard against sun exposure, rain, high temperatures, and humidity. Store products in a cool, dry warehouse away from direct sunlight with a shelf life of one year. Beyond this period, products can still be used if they pass performance inspections.
Q: Is your customer service prompt?
A: We pride ourselves on our responsive customer service. Expect a reply to your inquiries within 24 hours, addressing all your questions with precision.
Q: How can you ensure the quality of your products?
A: We adhere to the highest standards of integrity and responsibility. Our rigorous production controls ensure product quality. All our products are certified by ISO9001, SGS, REACH, RoHS, PAHS, and other prestigious institutions. Additionally, our in-house laboratory conducts thorough testing to maintain stringent quality assurance.
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