| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a dedicated manufacturer with our own state-of-the-art laboratory and factory located in the vibrant city of Guangzhou, Guangdong Province. We warmly welcome you to visit our facility at any time.
Q: Do you offer free samples?
A: Simply provide us with your address and cover the freight, and we will promptly send free samples to your specified location.
Q: How soon can I receive the goods after payment?
A: For small batches, we use international express services (DHL, FedEx, TNT, etc.) or air shipping, typically delivering within 3-5 days. Large quantities are shipped, usually taking a few weeks depending on the port. For special requirements, please contact us directly.
Q: How do you handle packing, storage, and transportation?
A: We generally use high-quality paper-plasticcomposite bags with a capacity of 20 kg, or we can customize the packing as per customer's requirements. Products must remain clean during transportation and handling to avoid sun exposure, rain, high temperatures, and high humidity, and to prevent package damage. Store in a cool, dry, and sun-protected warehouse
with a shelf life of one year. Beyond this period, products can still be used if they pass performance inspections.
Q: Is your customer service prompt?
A: We prioritize your inquiries and will respond within 24 hours to address all your questions.
Q: How can you ensure the quality of your products?
A: We uphold integrity and responsibility as our core values and strictly control our production processes to ensure high-quality products. Our products meet the standards of ISO9001,SGS,REACH, RoSH, PAHS and other certifications, backed by rigorous testing in our own laboratory.
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