Customization: | Available |
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Certification: | REACH, Rosh |
Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a dedicated manufacturer equipped with our own laboratory and factory based in Guangzhou City, Guangdong Province. We warmly welcome you to visit our factory at any time.
Q: Do you offer free samples?
A: Simply provide your address and cover the freight, and we will promptly dispatch free samples to your location.
Q: How soon can I receive the goods after payment?
A: For small batches, we utilize international express services (DHL, FedEx, TNT, etc.) or air freight, typically delivering within 3-5 days. Large quantities are shipped via sea, usually taking a few weeks, dependent on the port. For special requirements, please contact us for tailored arrangements.
Q: How do you pack, store, and transport?
A: We typically use robust paper-plasticcomposite packing bags with a capacity of 20kg, or packaging customized according to customer requirements.
Products must be kept clean during transportation and handling, avoiding exposure to sun and rain, high temperatures, and humidity to prevent package damage. Store in a cool, dry warehouse away from direct sunlight.The shelf life is one year. Post-shelf life, the product remains usable pending successful performance inspection.
Q: Is your customer service prompt?
A: We ensure a response to your inquiries within 24 hours, addressing all your questions efficiently.
Q: How can you ensure the quality of your products?
A: Upholding integrity and responsibility as our core values, we meticulously control the production process to guarantee the quality of our products. Our offerings are certified by ISO9001, SGS, REACH, RoHS, PAHs and other authoritative institutions, complemented by rigorous in-house laboratory testing to ensure exceptional product quality.