| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a dedicated manufacturer boasting our own state-of-the-art laboratory and factory. Nestled in the vibrant city of Guangzhou, Guangdong Province, our facilities are open for visits at any time. Come see the quality firsthand!
Q: Do you offer free samples?
A: Absolutely! Simply provide us with your address and arrange for the freight, and we will dispatch complimentary samples directly to your location.
Q: How soon can I receive the goods after payment?
A: For small batches, we offer quick international shipping via DHL, FedEx, ***, or similar services, typically arriving within 3-5 days. Larger orders are shipped via maritime routes and may take a few weeks, depending on the destination port. For special requirements, don't hesitate to contact us.
Q: How do you handle packing, storage, and transportation?
A: We utilizepaper-plasticcomposite packagingbags with a 20kg capacity, or we can tailor the packaging to meet specific customer needs.
To maintain product integrity during transit, we ensure it remains clean and protected from sunlight, rain, high temperatures, and humidity, thereby preventing damage. Storage should be in a cool, dry warehouse, away from direct sunlight.Our products enjoy aone-yearshelf life. Even post-shelf life, they can be used if they pass performance inspections.
Q: Is your customer service prompt?
A: Our commitment to our customers is paramount. Expect a response within 24 hours, addressing all your concerns swiftly and thoroughly.
Q: How can you ensure the quality of your products?
A: Upholding integrity and responsibility is core to our enterprise ethos. We rigorously manage our production processes to ensure superior quality. Our products have garnered certifications fromISO9001,SGS,REACH, RoHS, PAHS,and other esteemed institutions. Moreover, our in-house laboratory conducts thorough testing to guarantee top-notch product quality.
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