| Customization: | Available |
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| Certification: | REACH |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are proud to be a manufacturer equipped with our own laboratory and factory located in the bustling city of Guangzhou, Guangdong Province. We warmly invite you to visit us anytime to witness our operations firsthand.
Q: Do you offer free samples?
A: Absolutely! Simply provide us with your address and freight details, and we will promptly send free samples your way.
Q: How soon can I receive the goods after payment?
A: For small batch orders, we utilize international express couriers (DHL, FedEX, ***, etc.) or air freight, ensuring delivery within 3-5 days. Larger quantities typically take a few weeks, dependent on the destination port. Should you have any special requirements, please feel free to contact us for further arrangements.
Q: How do you handle packing, storage, and transportation?
A: We utilize robust paper plasticcomposite packing bags with a capacity of 20kg. Custom packing solutions are also available to meet specific customer requirements. During transportation and handling, it is crucial to keep the products clean, protected from sun and rain, and avoid exposure to high temperatures and humidity to prevent package damage. Store in a cool, dry warehouse with no direct sunlight.
Products should be kept clean during transportation and handling, to prevent sun and rain, high temperature and high humidity, and to avoid damage to the package. It should be stored in a cool, dry, direct sunlight warehouseThe shelf life of our products is one year. However, if the performance inspection is qualified, they can still be used beyond the shelf life.
Q: Is your customer service prompt?
A: Yes, indeed. We are committed to providing timely responses and will reply to your inquiries within 24 hours to address all your questions.
Q: How can you ensure that the quality of your products is qualified?
A: At Guangzhou Yingsu New Material Technology Co., Ltd., integrity and responsibility form the cornerstone of our enterprise. We maintain rigorous production controls to ensure the highest standards of quality. Our products are certified by ISO9001,SGS,REACH, RoHS, PAHS, and other esteemed institutions. Additionally, our in-house laboratory conducts thorough testing to guarantee product excellence.
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