| Customization: | Available |
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| Certification: | REACH |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a proud manufacturer endowed with our own state-of-the-art laboratory and advanced factory facilities. Nestled in the vibrant city of Guangzhou, Guangdong Province, we warmly welcome you to witness our top-tier operations firsthand.
Q: Do you offer free samples?
A: Absolutely! Just provide us with your address and cover the freight, and we will promptly dispatch complimentary samples directly to your location.
Q: How soon can I receive the goods after payment?
A: For small batches, we utilize international express services (DHL, FedEx, ***, etc.) or air freight, typically delivering within 3-5 days. Larger quantities are shipped and generally arrive within a few weeks, depending on the port. If you have specific requirements, please contact us directly to discuss further.
Q: How do you handle packing, storage, and transportation?
A: We commonly use high-quality paper plastic composite packing bags with a capacity of 20 kg. Custom packaging is also available to meet specific customer requirements.During transportation and handling, products should be impeccably maintained to avoid exposure to sunlight, rain, high temperatures, and humidity. Store products in a cool, dry warehouse away from direct sunlight to preserve their quality.The shelf life of our products is one year. Even after this period, the product can still be utilized effectively if it passes performance inspection.Q: Is your customer service prompt?A: Yes, indeed. We pledge to respond to your inquiries within 24 hours, addressing all your questions swiftly and thoroughly to ensure your satisfaction.Q: How can you ensure that the quality of your products is qualified?A: We uphold integrity and responsibility as the core values of our enterprise. Stringent quality control processes are in place to ensure our products consistently meet high standards. Our products have earned certifications from ISO9001, SGS, REACH, RoHS, PAHS, and other esteemed institutions, further verified by our in-house laboratory to guarantee excellence.
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