Customization: | Available |
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Certification: | REACH, Rosh |
Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a manufacturer equipped with our own laboratory and factory. Located in Guangzhou City, Guangdong Province, we warmly invite you to visit our facility at any time.
Q: Do you offer free samples?
A: Certainly! Simply provide your address and cover the freight charges, and we will promptly dispatch free samples to your location.
Q: How soon can I receive the goods after payment?
A: For small batches, we utilize international express services (DHL, FedEx, ***, etc.) or air freight, typically delivering within 3-5 days. For larger quantities, shipping may take a few weeks depending on the port. Special needs can be accommodated upon request.
Q: How do you handle packing, storage, and transportation?
A: We typically employ paper-plasticcomposite packing bags with a capacity of 20kg, or customized packing as per customer specifications.
During transportation and handling, products should be kept clean to prevent exposure to sun, rain, high temperatures, and high humidity, ensuring no damage to the packaging. They should be stored in a cool, dry warehouse, away from direct sunlightwith a shelf life of one year. If performance inspections are successful, they can be used beyond the shelf life.
Q: Is your customer service prompt?
A: Absolutely! We guarantee a response within 24 hours to address all your queries.
Q: How can you ensure the quality of your products?
A: Integrity and responsibility are the cornerstones of our enterprise. We strictly oversee the production process to ensure our products meet high standards. Our offerings have passed certification from ISO9001,SGS,REACH, RoSH, PAHS,and other authoritative institutions, complemented by rigorous in-house laboratory testing to guarantee quality.