| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a dedicated manufacturer with our own state-of-the-art laboratory and factory nestled in the vibrant Guangzhou City, Guangdong Province. We wholeheartedly welcome you to visit us and witness our facilities firsthand.
Q: Do you offer free samples?
A: Absolutely! Just provide us with your address and freight details, and we will promptly dispatch complimentary samples straight to your doorstep.
Q: How soon can I receive the goods after payment?
A: For small batches, we expedite delivery via international express services like DHL, FedEx, and TNT, taking approximately 3-5 days. Larger orders are shipped, with delivery times spanning a few weeks, depending on the port. For any special requirements, feel free to reach out to us.
Q: How do you handle packing, storage, and transportation?
A: We typically utilize paper-plasticcomposite packaging bags, each with a capacity of 20kg. Customized packaging options are also available to meet specific customer needs.
During transportation and handling, it is imperative to maintain cleanliness and protect the products from sun, rain, high temperature, and high humidity to avoid any damage to the packaging. Store in a cool, dry warehouse away from direct sunlight.The shelf life of our products is one year. Even after the shelf life, the products can be used if they pass performance inspections.
Q: Is your customer service prompt?
A: Yes, indeed! We are committed to responding to your inquiries within 24 hours, ensuring all your questions are comprehensively addressed.
Q: How can you ensure that the quality of your products is qualified?
A: Our unwavering commitment to integrity and responsibility is the cornerstone of our operations. We meticulously monitor the production process to guarantee that our products meet stringent quality standards. Our offerings have secured certifications from ISO9001, SGS, REACH, RoHS, PAHS, and other renowned institutions, and we conduct rigorous internal laboratory testing to ensure product excellence.
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