| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a proud manufacturer with our very own state-of-the-art laboratory and factory. Nestled in the bustling Guangzhou City, Guangdong Province, we warmly invite you to visit our facility at your convenience to witness our operations firsthand.
Q: Do you offer free samples?
A: Absolutely! Simply provide your address and cover the freight costs, and we will promptly dispatch the free samples to your specified location.
Q: How soon can I receive the goods after payment?
A: For small batch orders, we utilize premier international express services (DHL, FedEx, ***, etc.) or air freight, typically delivering within 3-5 days. For larger quantities, shipping usually spans a few weeks, varying by destination port. Should you have unique requirements, please contact us directly for tailored solutions.
Q: How do you handle packing, storage, and transportation?
A: Our standard packaging features durable paper-plasticcomposite bags with a capacity of 20kg, though we can customize packing as per customer specifications.During transportation and handling, products must remain pristine and shielded from sun, rain, high temperatures, and humidity to prevent any package damage. Storage should be in a cool, dry, and sun-protected warehouse.
The shelf life is one year. Post shelf life, the product remains usable pending successful performance inspection.
Q: Is your customer service prompt?
A: Absolutely! We commit to replying to all messages within 24 hours, ensuring all your queries are addressed promptly and professionally.
Q: How can you ensure that the quality of your products is qualified?
A: Integrity and responsibility form the bedrock of our enterprise. We enforce stringent production processes to guarantee the excellence of our products. Our offerings are certified by ISO9001, SGS, REACH, RoHS, PAHS and other esteemed institutions. Additionally, our in-house laboratory conducts rigorous testing to uphold superior quality standards.
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