| Customization: | Available |
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| Certification: | REACH |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a dedicated manufacturer with our own state-of-the-art laboratory and factory. Based in the vibrant city of Guangzhou, Guangdong Province, we warmly invite you to visit our facility at any time.
Q: Do you offer free samples?
A: Absolutely! Just provide us with your address and cover the freight, and we will promptly send free samples to your doorstep.
Q: How soon can I receive the goods after payment?
A: For small batches, we use international express services like DHL, FedEx, and TNT, ensuring delivery within 3-5 days. For large quantities, shipping usually takes a few weeks, depending on the port. For special requirements, please contact us directly.
Q: How do you handle packing, storage, and transportation?
A: We typically use high-quality paper plasticcomposite packing bags with a capacity of 20 kg, or we can customize the packing according to customer requirements. During transportation and handling, products should remain clean and protected from sun, rain, high temperatures, and high humidity to avoid damage. Store in a cool, dry warehouse away from direct sunlight.
The shelf life is one year. After the shelf life, if performance inspection is qualified, products can still be used.
Q: Is your customer service prompt?
A: Yes, indeed. We will respond to your inquiries within 24 hours to address all your questions.
Q: How can you ensure that the quality of your products is qualified?
A: We stand by integrity and responsibility, controlling our production process rigorously to ensure only qualified products. Our products are certified by ISO9001, SGS, REACH, RoSH, PAHS, and other institutions. We also conduct our own laboratory testing to guarantee quality excellence.
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