| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a reputable manufacturer with our own state-of-the-art laboratory and advanced factory facilities. Nestled in the bustling city of Guangzhou, Guangdong Province, we warmly invite you to visit our factory and witness our operations firsthand at any time.
Q: Do you offer free samples?
A: Absolutely! Simply provide us with your delivery address and cover the freight charges, and we will promptly dispatch complimentary samples to your specified location.
Q: How soon can I receive the goods after payment?
A: For small batches, we expedite shipment via international couriers such as DHL, FedEx, and TNT, ensuring delivery within 3-5 days. For larger quantities, we arrange shipment by sea, typically requiring a few weeks. The exact timeline depends on the destination port. Should you have specific requirements, please do not hesitate to contact us.
Q: How do you pack, store, and transport your products?
A: We primarily utilize durable paper-plasticcomposite bags with a capacity of 20kg. Custom packaging is available to meet individual client specifications.
During transportation and handling, products must be kept clean, shielded from sunlight and precipitation, and stored in cool, dry environments to prevent high temperatures and humidity. Packages should remain intact to avoid any damage.Products boast a shelf life of one year. Beyond this period, they can still be used, provided they pass performance inspections.
Q: Is your customer service prompt?
A: Our dedicated customer service team is committed to responding to all inquiries within 24 hours, ensuring all your questions are thoroughly addressed.
Q: How can you ensure that the quality of your products is qualified?
A: At Guangzhou Yingsu New Material Technology Co., Ltd., we uphold the principles of integrity and responsibility. We meticulously oversee the production process to guarantee that our products meet stringent quality standards. Our offerings are certified by ISO9001,SGS,REACH, RoSH, PAHS,and other esteemed institutions. Additionally, our in-house laboratory conducts rigorous testing to ensure exceptional product quality.
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