| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a reputable manufacturer equipped with our own state-of-the-art laboratory and factory. Conveniently situated in the vibrant Guangzhou City, Guangdong Province, we warmly invite you to visit our facility at your earliest convenience.
Q: Do you offer free samples?
A: Absolutely! Simply provide us with your address and cover the freight, and we will promptly dispatch complimentary samples to your location.
Q: How soon can I receive the goods after payment?
A: For small batches, we utilize international express services (DHL, FedEx, TNT, etc.) or air shipping, typically delivering within 3-5 days. Larger quantities are shipped via sea, often requiring a few weeks depending on the port. For any special requirements, feel free to contact us for tailored solutions.
Q: How do you handle packing, storage, and transportation?
A: We typically use premium paper-plasticcomposite packaging bags with a capacity of 20kg. Custom packaging options are also available to meet specific customer needs.
Products are meticulously maintained during transportation and handling to safeguard against sun, rain, high temperature, and humidity. They are stored in cool, dry warehouses to prevent damage. The shelf life is one year, and even post-shelf life, products can still be used if they pass performance inspections.
Q: Is your customer service prompt?
A: Absolutely! We guarantee a response to your inquiries within 24 hours, addressing all your questions swiftly.
Q: How can you ensure the quality of your products?
A: Our commitment to integrity and responsibility underpins our operations. We rigorously manage our production processes to deliver only top-quality products. Our offerings are certified by ISO9001,SGS,REACH, RoHS, PAHS and other recognized institutions. Additionally, our in-house laboratory ensures continual quality assurance.
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