| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a distinguished manufacturer, boasting an advanced laboratory and a state-of-the-art factory located in the scenic Guangzhou City, Guangdong Province. We cordially invite you to tour our cutting-edge facilities at your convenience.
Q: Do you offer free samples?
A: Absolutely! Simply provide us with your address and cover the freight costs, and we'll promptly dispatch complimentary samples to you.
Q: How soon can I receive the goods after payment?
A: For smaller batches, we utilize international express services such as DHL, FedEx, and ***, or opt for air shipping, ensuring delivery within 3-5 days. For larger quantities, we ship by sea, which may take several weeks depending on the destination port. Should you have any special requirements, please do not hesitate to reach out.
Q: How do you handle packing, storage, and transportation?
A: We employ robust paper-plastic composite bags with a standard capacity of 20 kg, and we can also tailor packaging to meet your specific needs.During transportation and handling,our products are meticulously maintained to prevent exposure to sun, rain, high temperatures, and high humidity, thereby avoiding any potential package damage. We store them in a cool, dry warehouse, away from direct sunlight.The shelf life is a year, and even after this period, the product remains usable if it successfully passes a performance inspection.
Q: Is your customer service prompt?
A: Yes, indeed! We pledge to deliver a swift response to your inquiries within 24 hours, addressing all your concerns and questions comprehensively.
Q: How can you ensure that the quality of your products is qualified?
A: Integrity and responsibility form the bedrock of our enterprise. Our rigorous production controls guarantee premium-quality products. Every product we offer is certified by ISO9001, SGS, REACH, RoHS, PAHS, and other prestigious institutions, and is subjected to meticulous testing in our in-house laboratory.
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