| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a proud manufacturer, boasting an advanced laboratory and a state-of-the-art factory nestled in picturesque Guangzhou City, Guangdong Province. We warmly welcome you to visit our facilities at any time to witness our expertise firsthand.
Q: Do you offer free samples?
A: Absolutely! Just provide us with your address and cover the freight costs, and we'll promptly dispatch free samples for your convenience.
Q: How soon can I receive the goods after payment?
A: For small batches, we utilize international express services like DHL, FedEx, and TNT, or ship by air, typically delivering within 3-5 days. For larger quantities, we ship by sea, which can take several weeks depending on the port. For any special requirements, please feel free to contact us.
Q: How do you handle packing, storage, and transportation?
A: We generally use robust paper-plastic composite bags with a capacity of 20 kg, but we can also customize packaging according to your specific needs.During transportation and handling,our products are meticulously maintained to avoid exposure to sun, rain, high temperatures, and high humidity, thus preventing any package damage. We store them in a cool, dry warehouse, away from direct sunlight for optimal preservation.The shelf life is one year, and even after this period, the product can still be used if it passes a thorough performance inspection.
Q: Is your customer service prompt?
A: Yes, indeed! We guarantee a response to your inquiries within 24 hours, ensuring that all your concerns and questions are promptly addressed.
Q: How can you ensure that the quality of your products is qualified?
A: Integrity and responsibility are the cornerstones of our enterprise. Our stringent production controls ensure high-quality products. All our offerings are certified by esteemed institutions like ISO9001, SGS, REACH, RoHS, PAHS, and undergo rigorous testing in our state-of-the-art in-house laboratory.
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