| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are proud manufacturers with our own state-of-the-art laboratory and factory, located in the vibrant city of Guangzhou, Guangdong Province. We warmly welcome you to visit our facility at your convenience.
Q: Do you offer free samples?
A: Absolutely! Simply provide us with your address and cover the shipping costs, and we will promptly send you free samples.
Q: How soon can I receive the goods after payment?
A: For small batches, we utilize international express services (DHL, FedEx, TNT, etc.) or air freight, with typical delivery times of 3-5 days. For larger quantities, delivery generally takes a few weeks, depending on the port. Should you have specific requirements, please contact us directly.
Q: How do you handle packing, storage, and transportation?
A: We typically use paper-plastic composite packing bags with a capacity of 20kg, or we can provide customized packing based on your specifications.
During transportation and handling, we ensure products are kept clean to avoid exposure to sun, rain, high temperatures, and high humidity. Storage should be in a cool, dry place away from direct sunlight. The shelf life is one year, and post-shelf life use is possible pending performance inspection approval.
Q: Is your customer service prompt?
A: Yes, indeed. We are committed to responding to your inquiries within 24 hours to address all your concerns.
Q: How can you ensure the quality of your products?
A: Integrity and responsibility are our core values. We strictly oversee the production process to ensure all products meet our high standards. Our products are certified by ISO9001,SGS,REACH, RoSH, PAHS, and other institutions. Additionally, our laboratory conducts rigorous testing to guarantee quality.
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