| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a reputable manufacturer equipped with our own state-of-the-art laboratory and factory. Situated in the thriving city of Guangzhou, Guangdong Province, we warmly invite you to visit our facility at your convenience.
Q: Do you offer free samples?
A: Yes, we do! Simply provide us with your address and cover the freight, and we will promptly dispatch complimentary samples directly to you.
Q: How soon can I receive the goods after payment?
A: For small batch orders, we utilize international express services (DHL, FedEx, ***, etc.) or air freight, typically delivering within 3-5 days. For large quantity orders, shipping may take a few weeks, subject to the port of destination. For any special requirements, please do not hesitate to contact us directly.
Q: How do you handle packing, storage, and transportation?
A: We employ paper-plasticcomposite packaging bags with a capacity of 20kg or offer customized packing solutions tailored to your specific requirements.
During transportation and handling, products should be kept clean, shielded from sun and rain, and protected from high temperatures and humidity to prevent damage. Store in a cool, dry warehouse away from direct sunlight. The shelf life is one year; however, products may still be used post-shelf life if they pass performance inspection.
Q: Is your customer service prompt?
A: Absolutely! We ensure a prompt response to your queries within 24 hours to address all your concerns.
Q: How can you ensure the quality of your products?
A: Integrity and responsibility are the cornerstones of our enterprise. We rigorously monitor the production process to guarantee the quality of our products. Our offerings are certified by ISO9001, SGS, REACH, RoSH, PAHS, among other esteemed institutions, and undergo meticulous laboratory testing to ensure unmatched product quality.
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