Customization: | Available |
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Certification: | REACH, Rosh |
Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a reputable manufacturer equipped with our own state-of-the-art laboratory and factory, located in the vibrant city of Guangzhou, Guangdong Province. We warmly invite you to visit our facility at your convenience.
Q: Do you offer free samples?
A: Absolutely! Simply provide your address and cover the freight, and we will promptly dispatch complimentary samples to you.
Q: How soon can I receive the goods after payment?
A: For small batches, we utilize international express services (DHL, FedEx, TNT, etc.) or air freight, typically delivering within 3-5 days. For larger quantities, shipping may take a few weeks, dependent on the port. Should you have special requirements, please contact us directly for tailored arrangements.
Q: How do you handle packing, storage, and transportation?
A: We generally use high-quality paper-plasticcomposite packaging bags with a capacity of 20kg, or customized packing according to customer specifications.
During transportation and handling, products must be kept clean and protected from sun and rain, as well as high temperature and humidity, to prevent damage. They should be stored in a cool, dry warehouse away from direct sunlight.The shelf life is one year. Products can still be used post-shelf life if they pass performance inspections.
Q: Is your customer service prompt?
A: Yes, we pride ourselves on responsiveness and will reply to your inquiries within 24 hours, addressing all your questions thoroughly.
Q: How can you ensure that the quality of your products is qualified?
A: Our core values of integrity and responsibility guide us to rigorously control the production process, ensuring the highest quality products. Our offerings have achieved ISO9001,SGS,REACH, RoHS, PAHS certifications, and we conduct thorough testing in our own laboratory to guarantee excellence.