| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are proud to be a manufacturer, boasting our own cutting-edge laboratory and state-of-the-art factory. Conveniently situated in the vibrant city of Guangzhou, Guangdong Province, we warmly welcome you to visit our factory at your convenience.
Q: Do you offer free samples?
A: Yes, indeed! Just provide us with your address and cover the freight charges, and we will gladly send free samples straight to your doorstep.
Q: How soon can I receive the goods after payment?
A: For small batches, we expedite your order via renowned international express services like DHL, FedEx, and TNT, typically delivering within 3-5 days. Large quantity orders are shipped via sea, generally taking several weeks, depending on the port. If you have specific requirements, feel free to contact us.
Q: How do you handle packing, storage, and transportation?
A: Our packaging solutions include paper-plasticcomposite bags with a capacity of 20kg, or customized packing options to meet customer specifications.
During transportation and handling, our products are kept pristine to prevent exposure to sun, rain, high temperatures, and humidity, ensuring no damage to the packaging. For optimal preservation, store in a cool, dry warehouse away from direct sunlight.Our storage ensures one year of shelf life. Post shelf life, the product can still be used upon passing performance inspection.
Q: Is your customer service prompt?
A: Absolutely! We promise to respond to your inquiries within 24 hours, addressing all your concerns swiftly.
Q: How can you ensure that the quality of your products is qualified?
A: Integrity and responsibility form the cornerstone of our enterprise. We rigorously monitor the production process to guarantee that our products meet the highest standards. Our offerings are certified byISO9001,SGS,REACH, RoHS, PAHS, and other esteemed institutions. Additionally, our in-house laboratory ensures continual quality testing.
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