| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a manufacturer equipped with our own laboratory and factory, located in Guangzhou City, Guangdong Province. We welcome you to visit our factory at any time.
Q: Do you offer free samples?
A: Yes, we do. Simply provide your address and cover the freight costs, and we will send free samples to your location.
Q: How soon can I receive the goods after payment?
A: For small batches, we use international express services (DHL, FedEx, TNT, etc.) or air shipping, which typically takes 3-5 days. For larger quantities, shipping times will vary, usually taking a few weeks depending on the port. If you have specific needs, please contact us.
Q: How do you handle packing, storage, and transportation?
A: We generally use paper-plasticcomposite bags with a capacity of 20kg, or we can customize packing as per customer requirements.
Products must be kept clean during transportation and handling to prevent exposure to sun, rain, high temperatures, and high humidity, and to avoid package damage. Store in a cool, dry warehouse out of direct sunlight.The shelf life is one year. After this period, the product can still be used if it passes performance inspection.
Q: Is your customer service prompt?
A: Yes, we respond to all inquiries within 24 hours to address any questions you may have.
Q: How can you ensure that the quality of your products is qualified?
A: Integrity and responsibility are the cornerstones of our company. We strictly monitor the production process to ensure our products meet quality standards. Our products are certified by ISO9001,SGS,REACH, RoHS, PAHS, and other institutions. Additionally, we have in-house laboratory testing to guarantee product quality.
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