| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a distinguished manufacturer, complete with our own state-of-the-art laboratory and factory. Situated in the vibrant city of Guangzhou, Guangdong Province, we warmly invite you to visit our facility at your convenience.
Q: Do you offer free samples?
A: Absolutely! Simply provide your address and cover the freight, and we shall dispatch the complimentary samples directly to your doorstep.
Q: How soon can I receive the goods after payment?
A: For smaller batches, we utilize international express services (DHL, FedEx, TNT, etc.) or air freight, generally ensuring delivery within 3-5 days. For larger quantities, shipping typically spans several weeks, contingent upon port conditions. Should you have bespoke requirements, feel free to reach out to us.
Q:How do you packing ,storage and transportation?
A: We typically employ paper plasticcomposite packing bags with a capacity of 20kg, or we can tailor the packaging to meet specific customer preferences.
During transportation and handling, maintaining cleanliness is paramount to avert sun, rain, high temperatures, and humidity, thereby safeguarding the integrity of the package. Storage should occur in a cool, dry warehouse devoid of direct sunlight.The shelf life is one year, yet post-shelf life utilization is permissible upon successful performance inspection.
Q: Is your customer service prompt?
A: We pride ourselves on our responsive customer service, ensuring your inquiries are addressed within 24 hours.
Q: How can you ensure that the quality of your products is qualified?
A: At the heart of our business philosophy lies integrity and accountability, principles that guide our stringent production process controls to guarantee product excellence. Our commitment to quality is underscored by certifications from esteemed institutions such as ISO9001,SGS,REACH, RoHS, PAHS and more, supplemented by our in-house laboratory testing to assure uncompromising product quality.
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