| Customization: | Available |
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| Certification: | REACH |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a distinguished manufacturer equipped with a cutting-edge laboratory and factory. Located in the dynamic city of Guangzhou, Guangdong Province, we eagerly invite you to explore our world-class facilities in person.
Q: Do you offer free samples?
A: Absolutely! Simply provide your address and cover the freight costs, and we will promptly send complimentary samples to your location.
Q: How soon can I receive the goods after payment?
A: For small batches, we use international express services (DHL, FedEx, ***, etc.) or air freight, typically delivering within 3-5 days. Larger quantities are shipped and usually arrive within a few weeks, depending on the port. If you have specific requirements, don't hesitate to contact us directly.
Q: How do you handle packing, storage, and transportation?
A: We generally use paper-plastic composite packing bags with a 20 kg capacity. Custom packaging options are also available to meet your specifications.Products must be kept impeccably clean during transportation and handling to prevent exposure to sun, rain, high temperatures, and humidity. Store products in a cool, dry warehouse, away from direct sunlight.The shelf life is one year. Even after this period, the product can still be used if it passes a performance inspection.Q: Is your customer service prompt?A: Yes, indeed. We guarantee a response to your inquiries within 24 hours, addressing all your questions swiftly and comprehensively.Q: How can you ensure that the quality of your products is qualified?A: We uphold integrity and responsibility as the core values of our enterprise. Rigorous quality control processes are in place to ensure our products consistently meet high standards. Our products have received certifications from ISO9001, SGS, REACH, RoHS, PAHS, and other esteemed institutions. Our in-house laboratory further guarantees product excellence.
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