| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a proud manufacturer with a state-of-the-art laboratory and cutting-edge factory nestled in the picturesque Guangzhou City, Guangdong Province. We warmly invite you to visit our facilities at any time.
Q: Do you offer free samples?
A: Absolutely! Simply provide us with your address and cover the freight costs, and we'll promptly dispatch your complimentary samples.
Q: How soon can I receive the goods after payment?
A: For small batches, we utilize international express services like DHL, FedEx, and ***, or ship by air, ensuring delivery within 3-5 days. Larger quantities are shipped by sea, taking several weeks depending on the port. For any special requirements, please feel free to contact us.
Q: How do you handle packing, storage, and transportation?
A: We use robust paper-plastic composite bags with a capacity of 20 kg, but we can also customize packaging according to your specific needs.During transportation and handling,our products are meticulously kept clean to prevent exposure to sun, rain, high temperatures, and humidity, thus avoiding any package damage. We store them in a cool, dry warehouse away from direct sunlight.The shelf life is one year, and even after this period, the product remains usable if it passes a performance inspection.
Q: Is your customer service prompt?
A: Yes, indeed! We guarantee a swift response to your inquiries within 24 hours, addressing all your concerns and questions.
Q: How can you ensure that the quality of your products is qualified?
A: Integrity and responsibility are the cornerstones of our enterprise. Our stringent production controls ensure premium-quality products. All our offerings are certified by ISO9001, SGS, REACH, RoHS, PAHS, and other esteemed institutions, and are rigorously tested in our in-house laboratory.
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