| Customization: | Available |
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| Certification: | REACH |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a dedicated manufacturer, proudly operating our own state-of-the-art laboratory and factory in the vibrant city of Guangzhou, Guangdong Province. We warmly invite you to visit our facility at any time to witness our commitment to quality production firsthand.
Q: Do you offer free samples?
A: Certainly! Simply provide us with your address and the freight charges, and we will promptly dispatch free samples directly to your location.
Q: How soon can I receive the goods after payment?
A: For small batch orders, we utilize international express services (DHL, FedEx, TNT, etc.) or air transport, typically delivering within 3-5 days. For larger shipments, we coordinate sea freight, which can take several weeks depending on the destination port. If you have special requirements, please don't hesitate to contact us.
Q: How do you manage packing, storage, and transportation?
A: Our standard packing employs durable paper-plasticcomposite bags with a capacity of 20kg. We also offer customized packing solutions tailored to meet specific customer requirements.
During transportation and handling, products are meticulously kept clean to prevent exposure to sun, rain, high temperatures, and humidity, thus avoiding any package damage. For optimal storage, keep products in a cool, dry warehouse, away from direct sunlight.The shelf life is one year. Post-shelf life, products may still be usable pending satisfactory performance inspections.
Q: Is your customer service prompt?
A: Absolutely! We are committed to responding to your inquiries within 24 hours, addressing all your questions with utmost efficiency.
Q: How can you ensure that the quality of your products is qualified?
A: We uphold the highest standards of integrity and responsibility, stringently controlling our production processes to ensure product quality. Our products have successfully passed certifications from ISO9001,SGS,REACH, RoHS, PAHS and other esteemed institutions. Additionally, our in-house laboratory conducts thorough testing to guarantee product excellence.
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