| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a proud manufacturer with an advanced laboratory and state-of-the-art factory located in the picturesque Guangzhou City, Guangdong Province. We warmly welcome you to visit our facilities at any time.
Q: Do you offer free samples?
A: Absolutely! Just provide us with your address and cover the freight costs, and we'll promptly send you free samples.
Q: How soon can I receive the goods after payment?
A: For small batches, we utilize international express services like DHL, FedEx, and TNT, or ship by air, typically delivering within 3-5 days. Larger quantities are shipped by sea, taking several weeks depending on the port. For any special requirements, feel free to contact us.
Q: How do you handle packing, storage, and transportation?
A: We generally use robust paper-plastic composite bags with a capacity of 20 kg, but we can also customize packaging according to your specific needs.During transportation and handling,our products are kept clean to prevent exposure to sun and rain, high temperatures, and high humidity. This avoids any package damage. We store them in a cool, dry warehouse away from direct sunlight.The shelf life is one year, and even after this period, the product can still be used if it passes a performance inspection.
Q: Is your customer service prompt?
A: Yes, indeed! We guarantee a response to your inquiries within 24 hours, addressing all your concerns and questions.
Q: How can you ensure that the quality of your products is qualified?
A: We hold integrity and responsibility as the pillars of our enterprise. Our stringent production controls ensure high-quality products. All our offerings are certified by ISO9001, SGS, REACH, RoHS, PAHS, and other esteemed institutions, and are rigorously tested in our in-house laboratory.
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