| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a dedicated manufacturer boasting our own state-of-the-art laboratory and advanced factory. Nestled in the vibrant city of Guangzhou, Guangdong Province, our doors are always open for your visit and inspection.
Q: Do you offer free samples?
A: Absolutely! Just provide us with your address and handle the freight charges, and we'll ensure the free samples are delivered directly to your doorstep.
Q: How soon can I receive the goods after payment?
A: For small batch orders, we dispatch via leading international express services like DHL, FedEx, TNT, or air freight, typically within 3-5 days. Larger orders are shipped by sea, taking a few weeks depending on the port. For any special requirements, please get in touch with us directly.
Q: How do you handle packing, storage, and transportation?
A: Our packaging usually involves paper-plastic composite bags with a capacity of 20kg, but we also offer custom packaging solutions tailored to your requirements.
During transportation and handling, products must be kept clean to prevent exposure to sun, rain, high temperatures, and humidity, thus avoiding any package damage. Store them in a cool, dry warehouse away from direct sunlight.The shelf life is one year. Post this period, they can still be used if they pass a performance inspection.
Q: Is your customer service prompt?
A: We pride ourselves on our responsiveness and will reply to your inquiries within 24 hours to address all your questions.
Q: How can you ensure that the quality of your products is qualified?
A: Our commitment to integrity and responsibility is unwavering, ensuring stringent control over the production process to deliver only top-quality products. Our certifications include ISO9001, SGS, REACH, RoHS, PAHS, and others. Additionally, our in-house laboratory conducts rigorous testing to guarantee unmatched product quality.
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