| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are proud to be a manufacturer with our own state-of-the-art laboratory and production facility located in the vibrant city of Guangzhou, Guangdong Province. We warmly welcome you to visit our factory at any time.
Q: Do you offer free samples?
A: Absolutely! Just provide us with your address and cover the freight charges, and we will promptly send complimentary samples to your specified location.
Q: How soon can I receive the goods after payment?
A: For small batch orders, we utilize international express services (DHL, FedEx, ***, etc.) or air shipping, typically delivering within 3-5 days. For bulk orders, shipping times will vary and may take a few weeks, depending on the destination port. If you have specific requirements, please do not hesitate to contact us.
Q: How do you handle packing, storage, and transportation?
A: We generally use durable paper-plasticcomposite packing bags with a capacity of 20kg, or we can customize the packaging according to your specifications.
During transportation and handling, products are kept clean to avoid exposure to sun, rain, high temperatures, and humidity, thereby preventing package damage. For storage, they should be placed in a cool, dry warehouse away from direct sunlight.Products have a shelf life of one year, and they can still be used beyond this period if they pass performance inspections.
Q: Is your customer service prompt?
A: We pride ourselves on our responsive customer service and will reply to your inquiries within 24 hours to address all your questions.
Q: How can you ensure that the quality of your products is qualified?
A: Integrity and responsibility are the cornerstones of our enterprise, and we strictly supervise the production process to ensure the quality of our products. Our offerings have been certified by ISO9001,SGS,REACH, RoHS, PAHS, and other esteemed institutions. Additionally, we conduct rigorous laboratory testing to maintain the highest quality standards.
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