| Customization: | Available |
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| Certification: | REACH |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a proud manufacturer with our own state-of-the-art laboratory and factory. Nestled in the vibrant city of Guangzhou, Guangdong Province, we warmly welcome you to experience our top-tier facilities firsthand.
Q: Do you offer free samples?
A: Absolutely! Simply provide us with your address and cover the freight, and we will promptly dispatch complimentary samples to your location.
Q: How soon can I receive the goods after payment?
A: For small batches, we utilize international express services (DHL, FedEx, etc.) or air freight, typically delivering within 3-5 days. Larger quantities are shipped and generally arrive within a few weeks, depending on the port. If you have specific requirements, please contact us directly.
Q: How do you handle packing, storage, and transportation?
A: We commonly use paper plastic composite packing bags with a capacity of 20 kg. Custom packaging is also available to meet customer specifications.Products should be kept impeccably clean during transportation and handling to avoid exposure to sun, rain, high temperatures, and humidity. Store products in a cool, dry warehouse away from direct sunlight.The shelf life is one year. Even after this period, the product can still be used if it passes performance inspection.Q: Is your customer service prompt?A: Yes, indeed. We promise to reply to your inquiries within 24 hours, addressing all your questions swiftly and thoroughly.Q: How can you ensure that the quality of your products is qualified?A: We uphold integrity and responsibility as the core values of our enterprise. Stringent quality control processes are in place to ensure that our products are consistently qualified. Our products have earned certifications from ISO9001, SGS, REACH, RoHS, PAHS, and other esteemed institutions. Our in-house laboratory further guarantees product excellence.
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