Customization: | Available |
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Certification: | REACH |
Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are proud manufacturers with a state-of-the-art laboratory and factory located in the vibrant heart of Guangzhou City, Guangdong Province. We warmly welcome you to visit and explore our facilities at your convenience.
Q: Do you offer free samples?
A: Absolutely! Simply provide your address and cover the freight costs. We will promptly dispatch free samples directly to your location.
Q: How soon can I receive the goods after payment?
A: For small batches, we offer speedy delivery via international express services like DHL, FedEx, and TNT, typically within 3-5 days. Large orders are shipped by sea or air, taking a few weeks depending on the port. Contact us for special requirements.
Q: How do you handle packing, storage, and transportation?
A: We usually use paper plasticcomposite packing bags with a capacity of 20kg, or customized packing according to customer's requirements.
During transportation and handling, we ensure products remain clean and protected from sun, rain, high temperatures, and humidity. Damaged packaging is avoided. Store in a cool, dry warehouse away from direct sunlight.Shelf life is one year. Post shelf life, products are usable upon passing performance inspection.
Q: Is your customer service prompt?
A: We are committed to excellence, responding to your queries within 24 hours to provide comprehensive support and answers.
Q: How can you ensure that the quality of your products is qualified?
A: Built on a foundation of integrity and responsibility, we rigorously control the production process, ensuring every product meets high standards. Our certifications include ISO9001,SGS,REACH, RoHS, PAHS and more. Our in-house laboratory conducts thorough testing to guarantee quality.