| Customization: | Available |
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| Certification: | REACH |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a dedicated manufacturer, complete with our own advanced laboratory and state-of-the-art factory. Located in the vibrant city of Guangzhou, Guangdong Province, we warmly invite you to visit our facility at your convenience.
Q: Do you offer free samples?
A: Absolutely! Simply provide us with your address and cover the freight charges, and we'll promptly dispatch free samples to your location.
Q: How soon can I receive the goods after payment?
A: For small batches, we use international express services (DHL, FedEx, TNT, etc.) or air freight, typically delivering within 3-5 days. Large orders are shipped via sea, generally requiring a few weeks, depending on the port. For special requirements, please contact us.
Q: How do you handle packing, storage, and transportation?
A: We typically use high-quality paper-plasticcomposite packing bags with a capacity of 20kg, or we can customize packaging to meet customer specifications.
During transportation and handling, products should be kept clean and protected from sunlight, rain, high temperatures, and high humidity to prevent package damage. Store in a cool, dry warehouse away from direct sunlight. The shelf life is one year; post-shelf life, the product can still be used if it passes performance inspection.
Q: Is your customer service prompt?
A: Our customer service team is highly responsive, ensuring that all your inquiries are addressed within 24 hours.
Q: How can you ensure that the quality of your products is qualified?
A: Our commitment to integrity and responsibility underpins our rigorous production controls. We ensure our products meet the highest standards, having achieved certifications from ISO9001,SGS,REACH, RoHS, PAHS and other prestigious institutions. Our in-house laboratory further guarantees the excellence of our products.
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