Customization: | Available |
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Certification: | REACH, Rosh |
Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a dedicated manufacturer equipped with our own state-of-the-art laboratory and factory. Conveniently located in Guangzhou City, Guangdong Province, we warmly welcome you to visit our premises at any time.
Q: Do you offer free samples?
A: Absolutely! Simply provide your address and cover the freight charges, and we'll swiftly send complimentary samples to your location.
Q: How soon can I receive the goods after payment?
A: For small batch orders, we offer swift international express shipping (DHL, FedEx, TNT, etc.) or air freight, typically delivering within 3-5 days. For larger orders, delivery usually takes a few weeks, depending on the port. Please contact us for any special requirements.
Q: How do you pack, store, and transport your products?
A: We typically use paper-plasticcomposite packing bags with a capacity of 20kg, or we can customize the packaging according to customer requirements.
During transportation and handling, products should be kept clean, shielded from sun, rain, high temperatures, and high humidity, and any package damage should be avoided. Store products in a cool, dry warehouse away from direct sunlight.The shelf life is one year. Even after the shelf life, products can be used if they pass performance inspection.
Q: Is your customer service prompt?
A: Indeed, we are committed to excellence. We ensure a response to your inquiries within 24 hours to address all your concerns.
Q: How can you ensure that the quality of your products is qualified?
A: Our core values of integrity and responsibility drive us to rigorously control our production processes, guaranteeing top-tier product quality. Our products are certified by ISO9001,SGS,REACH, RoHS, PAHS, among other prestigious institutions, and are subjected to meticulous in-house laboratory testing to ensure the highest standards.