| Customization: | Available |
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| Certification: | REACH, Rosh |
| Environmental Protection: | Yes |
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Q: Are you a manufacturer or a trader?
A: We are a manufacturer with our own state-of-the-art laboratory and factory based in Guangzhou City, Guangdong Province. We cordially invite you to visit our facility anytime.
Q: Do you offer free samples?
A: Yes, we do. Simply provide your address and cover the freight costs, and we will promptly dispatch free samples to your location.
Q: How soon can I receive the goods after payment?
A: For small batches, we utilize international express services like DHL, FedEx, or ***, typically delivering within 3-5 days. For larger quantities, shipments usually take a few weeks, depending on the port. For any special requirements, please contact us directly.
Q: How do you pack, store, and transport your products?
A: We typically use paper-plasticcomposite packing bags with a capacity of 200kg, or we can customize the packaging based on customer requirements.
Products must remain clean during transportation and handling to prevent exposure to sun and rain, high temperatures, and high humidity. This ensures the integrity of the package. They should be stored in a cool, dry warehouse away from direct sunlight.The shelf life is one year. Post shelf life, the product can still be used if it passes performance inspection.
Q: Is your customer service prompt?
A: Absolutely! We respond to all inquiries within 24 hours to address any of your questions.
Q: How can you ensure that the quality of your products is qualified?
A: Integrity and responsibility are the cornerstones of our enterprise. We rigorously control the production process to ensure our products meet the highest standards. Our products are certified by ISO9001,SGS,REACH, RoHS, PAHS and other esteemed institutions, and we conduct our own laboratory testing to further guarantee quality.
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